Sylvia Sherwood

Sylvia Sherwood (シルヴィア・シャーウッド), also known as Handler (管理官) or the Fullmetal Lady (鋼鉄の淑女), is Twilight's main contact at WISE.

Appearance
Sylvia is a young woman with a slim figure and narrow blue eyes that droop at the corners. She has long and wavy strawberry-blonde hair that reaches the middle of her back.

She sports a pair of round framed glasses and a black wide-brimmed hat with a dark red-purple ribbon. She also wears an elegant black dress with a low-cut square neckline over a white collared shirt, along with a large black ribbon under the collar. The back of the dress is long, reaching below her knees, while the front of her dress reaches mid-thigh. She wears dark stockings with black high heels.

As Secretary Sherwood, she ties her hair in a ponytail. She wears a black coat over a white top and a black skirt.

Personality
Not much has been to shown to get an understanding of Sylvia's personality but from what's been shown, it's that she is similar to Twilight in which she is dedicated, skilled and logical with her approach to ideas but still is a somewhat impatient person albeit the target, Donovan Desmond has been doing some suspicious activity, willing to artificially make it so Anya would get more Stella Stars showing only to be told that it would expose the agents and having Anya under scrutiny. It can be assumed that she doesn't really understand kids, as seen when she told Loid to just bribe Anya with candy.

It has been shown she once had a daughter of a similar age to Anya, but, possibly lost her in a war. It can be assumed based on her previous actions that she had her daughter quite some time ago and, as a result, no longer knows how to handle children. Though, she is still shown to have some motherly instinct left in her. Because of this, she despises war, which could be her reason for joining WISE. She comforts Anya about what they will do with the bomb dogs and promises to treat them with care.

She has an extreme distaste and hatred for war. This is evident in her words to the terrorist group when they planned on using bomb dogs to instigate a war based on nationalist pride and propaganda. Her anger and cold dismissive words decrying the atrocities and horrors of war seem to indicate that she suffers from a great deal of trauma incurred during the war.

History
Sylvia seems to have been involved in the war before as she angrily makes a speech about the consequences of war and experiences of soldiers to several university students attempting to start a war between the East and the West, berating them for learning nothing about war in their university.

She previously had a daughter around Anya's age.

Admissions Interview Arc
Sylvia meets with Loid Forger, but before she gets to the reason for their meeting, she tells him she is angry about his expenses like renting a castle. Loid explains that the private school is expensive and gives her even more expense reports. She starts briefing him for phase two of their operation and about Eden Academy. As their target is part of an honor program known as Imperial Scholars, to join them, Anya will need to earn eight Stella Stars awarded for exceptional grades and contributions to society. However, she explains there is also a demerit system awarding Tonitrus Bolts for poor grades and behavior, and getting eight of those leads to expulsion.

Eden Beginnings Arc
Sylvia meets with Loid and asks him if Anya can become an Imperial Scholar in four months. Loid agrees, but she comments how he has got bad at lying. She informs him that they lost the informant in the city hall, warning Loid to be more careful as they will know less about the enemy eyes both in the city and within the academy.

Abilities and Skills
Disguise: Sylvia can disguise herself pretty well, having passed off as an old woman to contact Twilight.

Handler: As a handler, Sylvia is the agency's main contact between them and the agents, and is responsible for managing them and their missions. Despite the strict surveillance of the nation's secret police, she manages to evade notice while competently handling her agents, even earning her the nickname of "Fullmetal Lady."

Loid Forger
Loid Forger, as Twilight, is one of the intelligence agents under her command. She is extremely demanding of his spy abilities, frequently sending him on missions without rest due to the lack of manpower, but she has been shown to worry for his well-being, since she uncharacteristically let him go on vacation since WISE was scolding her for overexploiting her agents, accepting that it was Loid’s moment to rest from work (which surprises him because he expected her to refuse). Though their relationship is largely professional, the two appear to empathize with each other due to their shared experiences of the war.

When Twilight first joined Westalian Intelligence, Sylvia was his new commanding officer and was responsible for training him into a first-rate spy. Her extremely strict practices has resulted in Loid having a fear of her, to the point of having nightmares of her.

Chapter Appearances

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Anime Appearances

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Etymology

 * The name Sylvia means "wood/woods, forest/from the forest/of the forest" in Latin.
 * Sylvia's surname Sherwood is a habitational name from any of several places called with Old English scīr + wudu 'bright or clear (perhaps sparsely-grown) wood.'

Trivia

 * Sylvia's room is messy. After work, her appearance becomes slovenly.
 * The German Shepherd that attacked Loid was taken in by WISE and is currently under Sylvia's care.

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